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Privacy Policy

Last updated: 1.1.2026

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Welcome to www.truscent.co.uk.
These Terms & Conditions govern your use of our website and the purchase of products from Truscent Ltd.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

Company Name: Truscent Ltd
Website: www.truscent.co.uk
Email: info@truscent.co.uk

2. Products & Descriptions

We take reasonable care to ensure all product descriptions, images, and pricing are accurate.
However, colours, packaging, and presentation may vary slightly due to screen settings or product updates.

All products are subject to availability.

3. Orders

  • When you place an order, you are making an offer to purchase goods from us

  • Orders are only accepted once we send you an order confirmation

  • We reserve the right to refuse or cancel orders at our discretion

4. Pricing & Payment

  • All prices are shown in GBP (£) unless stated otherwise

  • Prices include VAT where applicable

  • Payment must be made in full at the time of purchase

  • Payments are processed securely via third-party payment providers

5. Delivery

  • Delivery times are estimates and may vary

  • We are not responsible for delays caused by couriers or events beyond our control

  • Risk of loss or damage passes to you once the order is delivered

6. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms & Conditions.

7. Use of Our Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to our systems

  • Copy or misuse any content, images, or branding

All content on this website is owned by or licensed to Truscent Ltd.

8. Intellectual Property

All trademarks, logos, product names, images, and content belong to Truscent Ltd and may not be used without written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential losses

  • Our total liability shall not exceed the value of the order placed

Nothing in these Terms limits your statutory rights.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page with an updated revision date.

12. Contact Us

Email: info@truscent.co.uk
Website: www.truscent.co.uk

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